Frequently asked questions

Do your prices include GST and delivery charges?

Our pricelist prices all includes GST, although not delivery.
Please contact our office to get a price on delivery (depending
on your Suburb) or alternately you may pick the items up from
our office.

When do I need to pay for my hire items?

Unless previously agreed, full payment is usually required on
delivery or pickup of items. Payments can be paid by either
cash, cheque, credit card or direct deposit

Can I extend my hire period?

If you wish to continue to hire items longer please contact our
office to verify that the items are available and not required for
another customer. For bookings for longer periods at a time
discounts apply e.g. for hiring an item for 1 week you will only
be charged at the standard rate for 3 days only, giving you
4 days no charge.

Do the marquees come with walls?

Walls can be provided for the larger size marquees with the
options of plain white or clear & arch window walls available.
Please advise when making bookings should you require
any walls.

Can marquees be erected onto concrete areas?

The majority of our marquees are rope & pole structures and need to be
picketed into the ground. Please discuss your requirements with us if pickets
cannot go into the ground where you wish to have the marquee.

What happens if an item is damaged?

The hirer is responsible for any damage, breakages, loss or theft of items. Should there be any breakages during the hire of an item, a breakage charge will occur.

How long before my party should I book?

To avoid disappointment, we suggest book your equipment as soon as you know what you would like.

 

USEFUL INFORMATION

Available services

To help you with all your function requirements we offer a variety of services to suit your needs and budget.

  • Do iit yourself
    Our Marquees have the option to be erected by you with handy instructions to help along the way.

  • Let us do it for you
    We have a range of Marquees, let us deliver, erect, dismantle and return for you.

  • Complete setup
    This service is provided for those who don’t have the time to setup the event. We will erect the Marquee, set up tables, linen, chairs, crockery, cutlery, glassware etc. We can even supply you with suggestions for catering and venue companies if needed. At the conclusion of your function, everything will be packed away without any worry to you.

 

 

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